fa بررسی تاثیر رهبری تحول‌گرا بر سرمایه انسانی در صنعت بانکداری (مطالعه موردی: بانک سپه) تخصصي Special پژوهشي Research <div style="text-align: justify;"><span style="font-size:14pt"><span style="line-height:115%"><span style="direction:rtl"><span style="unicode-bidi:embed"><span b="" lotus="" style="font-family:"><span style="color:#000000;"><span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">در شرایط</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">امروزی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">که</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">سازمان&shy;ها</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">با</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">محیط</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">رقابتی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">مواجه</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">هستند، همواره</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">نیاز</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">به</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">تغییرات ریشه&shy;ای</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">و تحولات</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">اساسی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">احساس</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">می&shy;شود. محیط</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">رقابتی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">سازمان‌ها</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">را</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">مجبور می&shy;کند</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">که روش‌ها</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">و</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">رویه&shy;های</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">کاری</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">ثابت</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">خود</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">را</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">کنار</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">گذاشته</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">و</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">روش&shy;های</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">کاری</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">جدیدی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">را</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">در</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">راستای ایجاد</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">تغییرات</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">بنیادی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">و اساسی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">جایگزین</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">کنند. لذا</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">سازمان&shy;ها</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">برای</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">انجام</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">این</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">تغییرات</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">بنیادی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">و اساسی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">از</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">مهارت&shy;های</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">مدیریت</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">تغییر،</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">بهره</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">می&shy;گیرند</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">و</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">با</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">شجاعت</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">و</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">جسارت</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">خاصی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">سعی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">در ایجاد</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">تغییرات</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">بنیادی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">در</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">درون</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">سازمان</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">دارند. در</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">چنین</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">اوضاعی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">نقش</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">رهبران</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">تحول&shy;گرا پررنگ‌تر خواهد</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">شد. واقعیت</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">این</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">است</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">که</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">در</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">جهان</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">امروز</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">انسان</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">به‌عنوان</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">عنصر</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">اصلی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">توسعه</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">محسوب</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">می&shy;گردد</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">و</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">عامل</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">نیروی انسانی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">بیش</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">از</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">هر چیز</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">دیگر</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">اهمیت</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">دارد. سرمایه</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">انسانی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">یکی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">از</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">مهم‌ترین</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">ابعاد</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">و</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">ظرفیت&shy;های موجود</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">در</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">رشد</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">اقتصادی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">است</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">که</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">در</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">رفع</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">نابرابری&shy;ها</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">نقش</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">عمده&shy;ای</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">دارد</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">و</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">سرمایه</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">انسانی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">به‌عنوان</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">یکی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">از</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">مهم‌ترین</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">عوامل</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">موثر</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">در</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">رشد</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">اقتصادی</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">می&shy;تواند</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">نقش</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">چشم‌گیری</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">در توسعه</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">داشته</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">باشد. از این رو در تحقیق حاضر به</span></span> <span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">بررسی تاثیر رهبری تحول&shy;گرا بر سرمایه انسانی در صنعت بانکداری (مطالعه موردی: ستاد بانک سپه شهر تهران</span></span><span lang="AR-SA" style="line-height:115%"><span b="" mitra="" style="font-family:">)</span></span><b> </b><span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">پرداخته شده است. </span></span><span lang="AR-SA" style="line-height:115%"><span b="" mitra="" style="font-family:">روش این پژوهش، </span></span><span lang="AR-SA" style="line-height:115%"><span b="" mitra="" style="font-family:">توصیفی- پیمایشی و ابزار جمع‌آوری داده در این پژوهش پرسشنامه</span></span></span><span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:"><span style="color:#000000;"> استاندارد رهبری تحول گرا (باس وآلیو</span><span style="color:#000000;">،2001) و سرمایه انسانی (پیکه و همکاران</span><span style="color:#000000;">،2002)</span></span></span><span style="color:#000000;"><span lang="AR-SA" style="line-height:115%"><span b="" mitra="" style="font-family:"> بوده است. جامعه آماری این پژوهش </span></span><span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">کارکنان ستاد بانک سپه شهر تهران به تعداد 3609 نفر می&shy;باشند که</span></span> <span lang="AR-SA" style="line-height:115%"><span b="" mitra="" style="font-family:">با استفاده از فرمول کوکران تعداد 353 نفرکه به‌طور تصادفی ساده انتخاب شده</span></span><span dir="LTR" style="line-height:115%"><span cambria="" style="font-family:">‌</span></span><span lang="AR-SA" style="line-height:115%"><span b="" mitra="" style="font-family:">اند. برای تجزیه و تحلیل داده&shy;ها نیز از آزمون&shy;های کولموگوروف-اسمیرنف جهت تعیین نوع توزیع داده&shy;ها، رویکرد مدل‌سازی معادلات ساختاری، روش تحلیل برازش مدل و آزمون فرضیه&shy;ها استفاده شده است. نتایج پژوهش نشان می&shy;دهد که به ترتیب </span></span><span lang="AR-SA" style="line-height:115%"><span b="" mitra="" style="font-family:">رهبری تحول‌گرا بر سرمایه انسانی</span></span><span lang="AR-SA" style="line-height:115%"><span b="" mitra="" style="font-family:">،</span></span> <span lang="AR-SA" style="line-height:115%"><span b="" mitra="" style="font-family:">دانش افراد و</span></span> <span lang="AR-SA" style="line-height:115%"><span b="" mitra="" style="font-family:">بر مهارت افراد تاثیر مثبت و معناداری دارد. همچنین نتایج نشان داد که در جامعه مورد مطالعه، رهبری تحول‌گرا بر تخصص افراد تاثیر دارد </span></span><span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">و </span></span><span lang="AR-SA" style="line-height:115%"><span b="" mitra="" style="font-family:">در نهایت بر اساس نتایج به ‌دست آمده پیشنهادهایی برای مدیران و کارشناسان صنعت بانکداری به</span></span><span dir="LTR" style="line-height:115%"><span cambria="" style="font-family:">‌</span></span><span style="line-height:115%"><span b="" mitra="" style="font-family:"> ویژه </span></span><span lang="FA" style="line-height:115%"><span b="" mitra="" style="font-family:">ستاد بانک سپه شهر تهران </span></span><span lang="AR-SA" style="line-height:115%"><span b="" mitra="" style="font-family:">ارائه شده است.</span></span></span><b><span dir="LTR" style="line-height:115%"><span style="font-family:"Cambria",serif"></span></span></b></span></span></span></span></span></div> <div><div style="text-align: justify;"></div></div> رهبری تحول گرا, سرمایه انسانی, تعهد کارکنان, رضایت کارکنان, بهره‌وری 22 37 http://paljournal.smtc.ac.ir/browse.php?a_code=A-10-58-13&slc_lang=fa&sid=1 مریم فهیما 1003194753284600369 1003194753284600369 Yes